Larry H. Miller Ford Mesa

2021 Ford Mustang Mach-E Recall

Ford Mustang Mach-E Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V140000 · 1,258 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

Consequence

Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall is expected to begin March 22, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Ford Mustang Mach-E?

NHTSA identifies one recall for the 2021 Ford Mustang Mach-E, affecting the Structure and Other components.
The recall concerns front subframe bolts that may not have been tightened properly during assembly.
Loose bolts may reduce performance in a crash and increase the risk of injury.

How do I check if my 2021 Ford Mustang Mach-E has an open recall?

You can check your 2021 Ford Mustang Mach-E by VIN at NHTSA.gov or receive a free VIN check at our service department.
Larry H. Miller Ford Mesa can confirm open recall status and explain the manufacturer remedy.

How much does a 2021 Ford Mustang Mach-E recall repair cost?

A 2021 Ford Mustang Mach-E recall repair costs nothing when performed by an authorized dealer under the manufacturer remedy.
Ford’s remedy for this recall includes inspecting and tightening the front subframe bolts as necessary, free of charge.

Can an independent shop fix a 2021 Ford Mustang Mach-E recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2021 Ford Mustang Mach-E at no charge.
An authorized Ford dealer has access to the manufacturer’s repair procedures and can document completion of the recall remedy.

Does an open recall affect the trade-in value of the 2021 Ford Mustang Mach-E?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation for a 2021 Ford Mustang Mach-E.
Use our trade-in page to begin evaluating your vehicle.

Recall Service & Dealership Highlights

Address the Safety Concern

NHTSA identifies one recall affecting the Structure and Other components of the 2021 Ford Mustang Mach-E. The front subframe bolts may not have been tightened properly during assembly, which could allow them to become loose. If that happens, the vehicle may have reduced performance in a crash, increasing the risk of injury. Waiting can leave a known safety concern unresolved, especially if you received a Ford notice or are uncertain whether the repair was completed. Larry H. Miller Ford Mesa can check the VIN and inspect the bolts, then tighten them as necessary under Ford’s free recall remedy.

Factory-Authorized Expertise

Larry H. Miller Ford Mesa serves drivers in Mesa, Gilbert, Chandler, Tempe, Queen Creek, and nearby Arizona communities with factory-trained technicians who understand Ford recall procedures. Our team uses manufacturer diagnostic tools and OEM parts and follows Ford’s defined remedy for this safety campaign. The front subframe bolt inspection and required tightening are performed free of charge to the owner through an authorized Ford dealership. Visit us at 460 East Auto Center Drive in Mesa, AZ, for confident service from a team equipped to handle your Ford vehicle. Service financing may help you get service now and pay later for eligible additional work.

Take the Next Step

Start with the VIN: check your 2021 Ford Mustang Mach-E at NHTSA.gov or contact our service department for a free check. Bring the vehicle to Larry H. Miller Ford Mesa so a factory-trained technician can confirm whether the recall remains open and complete the remedy when needed. If you are unsure whether a prior repair was performed, schedule service anyway—the VIN check is free. You can schedule an appointment online, ask our team about the recall, and receive clear guidance before any work begins.