Larry H. Miller Ford Mesa

2021 Ford Edge Recall

Ford Edge Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Driveshaft

FREE1 OPEN RECALL

NHTSA campaign 21V011000 · 147 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Consequence

In the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. The recall is expected to begin February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Ford Edge?

NHTSA has issued one recall for the 2021 Ford Edge, affecting the driveshaft and involving inadequate rear drive unit lubricant that may lead to axle seizure.
The consequence may include loss of drive or loss of vehicle control, increasing the risk of a crash.
Ford’s remedy is a lubricant-level inspection, filling the axle when appropriate, or axle replacement when the lubricant is below the minimum level.

How do I check if my 2021 Ford Edge has an open recall?

You can check your 2021 Ford Edge at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Larry H. Miller Ford Mesa so a team member can verify whether the recall remedy remains open.
You can also schedule an appointment online for convenient recall assistance.

How much does a 2021 Ford Edge recall repair cost?

A 2021 Ford Edge recall repair costs nothing to the owner when performed by an authorized dealer as the manufacturer’s remedy.
The driveshaft-related repair may include checking lubricant, filling the rear drive unit, or replacing the axle when required.

Can an independent shop fix a 2021 Ford Edge recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians at Larry H. Miller Ford Mesa use Ford procedures and equipment for recall service.

Does an open recall affect the trade-in value of the 2021 Ford Edge?

Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation; value your trade with Larry H. Miller Ford Mesa.
Our team can help you understand the recall status before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights

Address the Safety Risk

NHTSA’s recall concerns the driveshaft and an inadequate amount of lubricant in the rear drive unit. The condition may cause the rear drive axle to seize, which can result in a loss of drive or loss of vehicle control and increase the risk of a crash. Waiting to confirm recall status can leave a safety issue unresolved, especially if you received a manufacturer notice or are unsure whether a prior repair was completed. Larry H. Miller Ford Mesa can check your VIN and explain the next step. The manufacturer remedy is designed to address the lubricant level or replace the axle when required, at no charge.

Trusted Ford Service in Mesa

Larry H. Miller Ford Mesa provides authorized Ford recall service in Mesa, AZ, for drivers from Gilbert, Chandler, Tempe, Apache Junction, and nearby communities. Factory-trained technicians follow the manufacturer’s repair procedure and use manufacturer diagnostic tools, OEM parts, and Ford service information. For this recall, the team checks the rear drive unit lubricant level, fills it when appropriate, or completes axle replacement when the lubricant is below the minimum level. The qualifying remedy is free to the owner. Visit us at 460 East Auto Center Drive or contact our service team for assistance.

Take the Next Step

Start with a VIN check, then bring your 2021 Ford Edge to Larry H. Miller Ford Mesa if an open recall appears. You can schedule service even if you are unsure whether the repair was completed, because the recall check is free. Our team can verify the vehicle, explain the result, and arrange the manufacturer remedy when needed. Choose a convenient appointment online, call 480-690-1279, or visit our Mesa service department. Completing the check promptly helps you address the driveshaft-related safety concern with reassurance and the proper Ford repair.