Larry H. Miller Ford Mesa

2020 Ford Explorer Recall

Ford Explorer Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Parking Brake

FREE1 OPEN RECALL

NHTSA campaign 19V575000 · 13,896 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, Theft Prevention" and 102

Consequence

Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

Parking Brake1

FREE1 OPEN RECALL

NHTSA campaign 19V575000 · 13,896 vehicles affected

Defect

Consequence

Corrective Action

Seat1

FREE1 OPEN RECALL

NHTSA campaign 19V633000 · 482,520 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back str

Consequence

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Electrical System Wiring1

FREE1 OPEN RECALL

NHTSA campaign 19V687000 · 10,655 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

Consequence

The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

Fuel System2

FREE2 OPEN RECALLS

NHTSA campaign 19V859000 · 3,857 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.

Air Bag1

FREE1 OPEN RECALL

NHTSA campaign 20V497000 · 488 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

Consequence

If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

Corrective Action

Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall is expected to begin September 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

Seat Belt1

FREE1 OPEN RECALL

NHTSA campaign 20V549000 · 29 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

Consequence

Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall is expected to begin November 2, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

Rearview Mirror1

FREE1 OPEN RECALL

NHTSA campaign 20V575000 · 620,246 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility.

Consequence

Reduced rearward visibility can increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Driveshaft1

FREE1 OPEN RECALL

NHTSA campaign 20V693000 · 10,905 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

Consequence

Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

Corrective Action

Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall is expected to begin December 14, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 20V788000 · 1,405 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Consequence

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall is expected to begin February 8, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Windhield Washer1

FREE1 OPEN RECALL

NHTSA campaign 21V014000 · 283 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, Windshield Wiping and Washing Systems.

Consequence

A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall is expected to begin March 8, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.

Suspension1

FREE1 OPEN RECALL

NHTSA campaign 21V154000 · 49 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

Consequence

Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall is expected to begin March 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Ford Explorer?

NHTSA has identified 12 recalls for the 2020 Ford Explorer involving Parking Brake, Seat, Electrical System Wiring, Fuel System, Air Bag, Seat Belt, Rearview Mirror, Driveshaft, Engine, Windshield Washer, and Suspension.
The Fuel System component has two recalls; each other component has one.

How do I check if my 2020 Ford Explorer has an open recall?

You can check your 2020 Ford Explorer by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Larry H. Miller Ford Mesa can explain the campaign and arrange the manufacturer remedy when an open recall applies.

How much does a 2020 Ford Explorer recall repair cost?

A 2020 Ford Explorer recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer campaign.
Bring the vehicle in so the VIN and repair eligibility can be confirmed.

Can an independent shop fix a 2020 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Ford-trained service professionals use the required procedures and equipment for covered recall work.

Does an open recall affect the trade-in value of the 2020 Ford Explorer?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process straightforward; visit our trade-in page to begin.
A VIN review can clarify which manufacturer campaigns remain open before you discuss your vehicle's value.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies concerns that can affect rollaway prevention, seat strength, airbag deployment, seat-belt restraint, rearward visibility, steering control, fuel-system integrity, fire risk, power delivery, and windshield cleaning. A missing park-release cover or Factory Mode may allow movement without the expected warning information. Damaged wiring or fuel lines can increase fire risk, while a fractured driveshaft or broken suspension bolts may affect control. These conditions deserve prompt attention rather than waiting for a symptom. Have the VIN checked and let an authorized Ford dealer determine whether your Explorer needs a free manufacturer remedy.

Ford Expertise in Mesa

Larry H. Miller Ford Mesa serves Mesa and nearby communities across the East Valley with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. Our team follows Ford's required recall procedures, whether the remedy involves an inspection, adjustment, replacement, wiring protection, camera replacement, or another manufacturer-directed repair. Covered recall remedies are completed at no charge to the owner. Visit Larry H. Miller Ford Mesa at 460 East Auto Center Drive, Mesa, AZ 85204, or call 480-690-1279 for help understanding the next step for your Explorer.

Start With a Free VIN Check

Begin by checking your Explorer's VIN through NHTSA.gov or contacting our service team. If a campaign is open, bring the vehicle to Larry H. Miller Ford Mesa so we can verify the VIN, explain the remedy, and complete the work according to Ford's instructions. You can schedule an appointment even if you are unsure whether a repair was completed before; the VIN check provides the answer. Prompt action is especially important when a recall involves fuel, restraint systems, visibility, steering, or possible rollaway.