Larry H. Miller Ford Mesa

2020 Ford EcoSport Recall

Ford EcoSport Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 20V791000 · 12 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, Occupant Crash Protection.

Consequence

Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

Corrective Action

Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Ford EcoSport?

NHTSA has issued one recall for the 2020 Ford EcoSport, affecting the Air Bag component.
The recall involves certain driver-side or passenger-side frontal air bag modules that may be missing the first-stage booster propellant and sleeve.
The affected module may not deploy as intended in a crash, increasing the risk of injury.

How do I check if my 2020 Ford EcoSport has an open recall?

You can check your 2020 Ford EcoSport at NHTSA.gov or receive a free VIN check at the Larry H. Miller Ford Mesa service department.
Bring the vehicle to our Mesa, AZ, location so a factory-trained team can review the VIN and identify an open recall.
Schedule service even if you are uncertain whether the recall repair was previously completed.

How much does a 2020 Ford EcoSport recall repair cost?

A 2020 Ford EcoSport recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer’s recall remedy.
For this recall, Ford will replace the affected driver-side or passenger-side air bag module at no charge.
Contact the service team before visiting so the VIN and repair eligibility can be confirmed.

Can an independent shop fix a 2020 Ford EcoSport recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Larry H. Miller Ford Mesa uses Ford diagnostic tools, OEM parts and factory-trained technicians for eligible recall repairs.
An authorized Ford service department can verify the VIN and complete the remedy according to Ford’s instructions.

Does an open recall affect the trade-in value of the 2020 Ford EcoSport?

Buyers and dealers check recall status, so an open recall can affect the trade-in conversation for a 2020 Ford EcoSport.
Completing an eligible recall remedy can give buyers greater confidence in the vehicle’s safety status.
Visit our trade-in page to begin valuing your vehicle and discuss its recall status.

Recall Service & Dealership Highlights

Air Bag Safety Matters

NHTSA reports one recall affecting the Air Bag component on certain 2020 Ford EcoSport vehicles. Depending on the vehicle, the driver-side or passenger-side frontal air bag module may be missing the first-stage booster propellant and sleeve. If the affected module is needed in a crash, it may not deploy as intended, increasing the risk of injury. Waiting can leave a known safety concern unresolved when protection is needed most. Ford’s remedy is replacement of the affected air bag module at no charge through an authorized dealer. A quick VIN check can show whether your vehicle requires this repair, so contact our Mesa service team promptly rather than postponing the evaluation.

Trusted Ford Service

Larry H. Miller Ford Mesa provides recall assistance for drivers in Mesa, AZ, and nearby communities. Our factory-trained technicians follow Ford’s repair procedures with manufacturer diagnostic tools and OEM parts, helping ensure the correct air bag module is identified and replaced. When the VIN confirms an eligible open recall, the manufacturer remedy is performed at no charge. Our team can also explain the recall, answer questions about the repair and help coordinate your visit. From our location at 460 East Auto Center Drive, we are ready to support local Ford owners with knowledgeable, reassuring service focused on safety.

Take the Next Step

Start by having your VIN checked for open recalls. You can use NHTSA.gov or bring your 2020 Ford EcoSport to Larry H. Miller Ford Mesa for a free service-department check. If the recall is open, our team will explain the remedy and help arrange the visit. Bring the vehicle in even if you are unsure whether a previous owner completed the repair, because the VIN check can clarify the status. Schedule service or schedule an appointment online today. Acting now helps you address the air bag concern without paying for the eligible recall repair.