Larry H. Miller Ford Mesa

2019 Ford Mustang Recall

Ford Mustang Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Transmission Gear Position Indication

FREE1 OPEN RECALL

NHTSA campaign 20V263000 · 10,460 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence

If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Corrective Action

Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Ford Mustang?

NHTSA has issued two recalls for the 2019 Ford Mustang: one affecting Transmission Gear Position Indication and one affecting the Instrument Panel.
The transmission warning recall may shorten the “Not In Park” message and chime, while the instrument panel recall may cause a blank cluster at startup.

How do I check if my 2019 Ford Mustang has an open recall?

You can check your 2019 Ford Mustang for an open recall at NHTSA.gov or receive a free VIN check at our service department.
Larry H. Miller Ford Mesa can verify recall status and complete an applicable manufacturer remedy at no charge.

How much does a 2019 Ford Mustang recall repair cost?

A 2019 Ford Mustang recall repair is free at an authorized dealer when the vehicle has an applicable open manufacturer recall.
Ford specifies the remedy, and the authorized dealer performs the repair without charging the owner.

Can an independent shop fix a 2019 Ford Mustang recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Ford Mustang recall at no charge.
An authorized Ford dealer has the manufacturer procedures and tools needed to complete the recall repair.

Does an open recall affect the trade-in value of the 2019 Ford Mustang?

An open recall can affect a 2019 Ford Mustang trade-in evaluation because buyers and dealers check recall status; visit our trade-in page to get started.
Completing an applicable free recall remedy may help you present the vehicle with its safety service addressed.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA identifies two safety-related recalls for the 2019 Ford Mustang. A shortened Transmission Not In Park warning and chime may leave a driver unaware that the vehicle has not been shifted into Park, allowing unintended movement if the driver exits. A separate Instrument Panel recall may produce a blank cluster at startup, hiding speed, fuel, temperature and safety-system information. Waiting can leave these conditions unresolved and increase driving risk. A VIN check determines whether the repairs remain open, and Ford’s remedies—instrument-cluster and IPC reprogramming—are performed free of charge by an authorized dealer.

Trusted Ford Service

Larry H. Miller Ford Mesa provides recall support with factory-trained technicians, manufacturer diagnostic tools and Ford OEM parts and procedures. The team can check your VIN, explain the applicable NHTSA recall and complete the manufacturer’s free remedy for eligible vehicles. Located in Mesa, Arizona, the dealership welcomes Mustang owners from nearby communities who want reassuring, authorized service close to home. For questions or assistance, call 480-690-1279. Larry H. Miller Ford Mesa is ready to help you address a recall with the expertise expected from an authorized Ford franchise dealer.

Take the Next Step

Start with a VIN check, even if you are unsure whether a prior owner completed the repair. Bring the vehicle to Larry H. Miller Ford Mesa so the service team can verify open recall status and perform any applicable remedy at no charge. You can schedule service online or call 480-690-1279 to discuss your visit. The check is free, so there is no reason to delay when a warning concern or blank instrument display may affect safe operation. If your schedule is busy, ask about available appointment times and arrive ready with the vehicle identification number.