Larry H. Miller Ford Mesa

2018 Ford Transit Connect Recall

Ford Transit Connect Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Hatch Lid

FREE1 OPEN RECALL

NHTSA campaign 19V439000 · 15 vehicles affected

Defect

LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Consequence

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Corrective Action

LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.

Seat

FREE10 OPEN RECALLS

NHTSA campaign 19V333000 · 544 vehicles affected

Defect

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Corrective Action

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Hatch Lid1

FREE1 OPEN RECALL

NHTSA campaign 19V439000 · 15 vehicles affected

Defect

Consequence

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Corrective Action

LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.

Seat10

FREE10 OPEN RECALLS

NHTSA campaign 19V333000 · 544 vehicles affected

Defect

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Corrective Action

Universal Joint1

FREE1 OPEN RECALL

NHTSA campaign 19V103000 · 174 vehicles affected

Defect

XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

Consequence

If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.

Corrective Action

XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Transit Connect?

NHTSA has issued 12 associated recalls for the 2018 Ford Transit Connect, involving the Hatch Lid, Seat, and Universal Joint components.
The Hatch Lid recall concerns certain glass roof hatch modifications.
Ten Seat recalls concern certain Freedman foldaway-seat modifications.
The Universal Joint recall concerns certain vehicles modified with an XL electric hybrid system.

How do I check if my 2018 Ford Transit Connect has an open recall?

You can check your 2018 Ford Transit Connect VIN at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Larry H. Miller Ford Mesa if you received a notice or are unsure whether a repair was completed.

How much does a 2018 Ford Transit Connect recall repair cost?

A 2018 Ford Transit Connect recall repair costs nothing when completed as the manufacturer remedy at an authorized dealer.
The repair may include replacement, inspection, or corrective work depending on the applicable campaign.

Can an independent shop fix a 2018 Ford Transit Connect recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An independent shop may handle unrelated maintenance, but recall completion should be arranged through an authorized dealer.

Does an open recall affect the trade-in value of the 2018 Ford Transit Connect?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; value your trade with our team.
Recall completion also helps document that the manufacturer safety remedy was addressed.

Recall Service & Dealership Highlights

Protect Passengers

NHTSA’s recall information identifies three safety areas associated with this vehicle: a glass roof hatch may shatter and send fragments toward passengers; modified Freedman foldaway seats may not stay locked during a crash or sudden stop, allowing the seat back to move; and an XL hybrid system’s universal joint may fail, causing driveshaft separation, loss of drive power, or a road hazard. Waiting can leave a known safety concern unresolved. Because eligibility depends on the VIN and equipment, schedule service promptly if you received a notice or have a modified vehicle, even when it appears to drive normally.

Authorized Ford Expertise

Larry H. Miller Ford Mesa provides recall support in Mesa, AZ, for local drivers and nearby communities. Factory-trained technicians use manufacturer diagnostic tools to identify the correct campaign and install OEM parts when the remedy calls for replacement. Recall repairs are completed at no charge through the authorized franchise dealer process, giving you a clear path from VIN verification to repair. Whether your vehicle has specialized seating, a glass roof hatch, or hybrid equipment, our team can help determine the appropriate next step and explain what the manufacturer remedy covers.

Start With a VIN Check

Begin by locating your VIN and contacting our service team. We can check for open recalls, explain whether the campaign matches your vehicle’s equipment, and arrange the proper repair. Bring the vehicle in and schedule service even if you are unsure a recall remains open—the check is free. If an open campaign is found, we will help coordinate the no-charge manufacturer remedy. You can also view service specials for other needs and ask our team about convenient appointment options at Larry H. Miller Ford Mesa.