Larry H. Miller Ford Mesa

2018 Ford Taurus Recall

Ford Taurus Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Rear Suspension

FREE1 OPEN RECALL

NHTSA campaign 20V072000 · 211,207 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Taurus?

NHTSA has issued two recalls for the 2018 Ford Taurus involving the rear suspension and transmission.
The rear suspension recall concerns potentially fractured rear suspension toe links on certain vehicles with the Police Interceptor or SHO Performance Pack.
The transmission recall concerns certain vehicles with mechanical key ignition systems that may allow key removal outside PARK.

How do I check if my 2018 Ford Taurus has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can review open manufacturer recall records and explain whether a remedy applies.
To arrange the visit, schedule service with Larry H. Miller Ford Mesa.

How much does a 2018 Ford Taurus recall repair cost?

A 2018 Ford Taurus recall repair is free at an authorized dealer when the vehicle is covered by the recall.
Ford specifies the remedy, and the authorized dealer performs the repair at no charge to the owner.

Can an independent shop fix a 2018 Ford Taurus recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An independent shop may provide other automotive services, but recall remedies should be handled through an authorized Ford dealer.

Does an open recall affect the trade-in value of the 2018 Ford Taurus?

Buyers and dealers check recall status, so completing an open remedy can help provide clearer trade-in information.
Explore your options through our trade-in page.

Recall Service & Dealership Highlights

Protect Your Vehicle

NHTSA identifies two potential safety concerns for the 2018 Ford Taurus. A rear suspension toe link may fracture on certain vehicles with the Police Interceptor or SHO Performance Pack, causing a sudden change in handling and raising crash risk. On certain vehicles with mechanical key ignition systems, the key may be removable outside PARK; without the parking brake applied, the Taurus could roll away. These issues can be serious even when the vehicle seems to drive normally. Do not wait to verify your VIN. A free check can clarify whether Ford has a remedy for your vehicle and whether service should be arranged now.

Authorized Ford Expertise

Larry H. Miller Ford Mesa uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to address eligible Ford recall campaigns. When an open recall applies, the manufacturer remedy is performed at no charge through our authorized franchise dealership. Our service team in Mesa, AZ, welcomes drivers from Tempe, Chandler, Gilbert, Apache Junction, and nearby communities. We can check the VIN, explain the recall details, and coordinate the repair according to Ford’s instructions. Trust Larry H. Miller Ford Mesa for clear answers and the specialized equipment designed for your Ford vehicle.

Take the Next Step

Start with a VIN check, then bring your Taurus to our service department if an open campaign applies. You can arrange the visit even if you are unsure whether your vehicle is included, because the recall check is free. Our team will review the manufacturer’s open recall records and explain what happens next. When you are ready, schedule an appointment online. If a remedy is required, we will help coordinate the authorized repair and keep you informed. Prompt attention is a reassuring way to address a possible safety concern.