Larry H. Miller Ford Mesa

2018 Ford Fusion Recall

Ford Fusion Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 18V167000 · 1,301,986 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence

A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. The recall is expected to begin April 30, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Fusion?

NHTSA has issued one recall for the 2018 Ford Fusion, affecting the Steering component.
The steering wheel retaining bolt may loosen, allowing the steering wheel to detach while driving.
Ford’s remedy is replacement of the bolt with a longer bolt at no charge through an authorized dealer.

How do I check if my 2018 Ford Fusion has an open recall?

You can check your 2018 Ford Fusion VIN at NHTSA.gov or receive a free VIN check at our service department.
Larry H. Miller Ford Mesa can verify the manufacturer’s open recall records and explain whether the remedy is needed.
Schedule service if you want the VIN checked by a factory-trained technician.

How much does a 2018 Ford Fusion recall repair cost?

A 2018 Ford Fusion recall repair costs nothing at an authorized dealer because the manufacturer remedy is free to the owner.
The steering recall repair replaces the steering wheel retaining bolt with a longer bolt.

Can an independent shop fix a 2018 Ford Fusion recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An independent shop may not be able to complete the manufacturer’s recall campaign or document the remedy in Ford’s system.

Does an open recall affect the trade-in value of the 2018 Ford Fusion?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; value your trade to get started.
Bring recall documentation or ask Larry H. Miller Ford Mesa to confirm the repair status by VIN.

Recall Service & Dealership Highlights

Protect Steering Control

NHTSA reports one Steering recall for certain 2018 Ford Fusion vehicles. The steering wheel retaining bolt may loosen, which could allow the steering wheel to detach while driving. A detached steering wheel can result in a loss of steering control and increase the risk of a crash. Waiting to address an open recall leaves this safety concern unresolved. Even if your Fusion drives normally and you have not noticed a warning sign, the condition may not be obvious during everyday driving. Check the VIN promptly and let an authorized Ford dealer determine whether the manufacturer remedy remains open for your vehicle.

Authorized Ford Recall Care

Larry H. Miller Ford Mesa uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete Ford recall work correctly. For the steering recall, the technician can replace the retaining bolt with the longer bolt specified by Ford, free of charge to the owner. Our Mesa, AZ service team helps drivers from Gilbert, Chandler, Tempe, Queen Creek, Apache Junction, and nearby communities. As an authorized Ford franchise dealer, Larry H. Miller Ford Mesa is equipped to verify recall status and document the completed manufacturer remedy for your vehicle.

Take the Next Safe Step

Start with a VIN check, then bring your Ford Fusion to Larry H. Miller Ford Mesa if an open recall is confirmed. You can schedule an appointment even if you are unsure whether a prior owner completed the repair, because the recall check is free. Our team can review the manufacturer record, explain the repair, and arrange the no-charge remedy when applicable. Bring any recall notice you received, or simply call 480-690-1279 for guidance. Prompt action helps ensure a possible steering concern is addressed before it becomes an emergency.