Larry H. Miller Ford Mesa

2018 Ford Edge Recall

Ford Edge Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 18V390000 · 25 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall is expected to begin in July 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Edge?
  • NHTSA has issued four recalls for the 2018 Ford Edge involving the transmission, alternator, door latch, and brake components.
  • The transmission issue may cause loss of vehicle movement if torque converter weld studs fail.
  • The alternator issue may allow an electrical arc, while door latch and brake concerns may increase injury or crash risk.
How do I check if my 2018 Ford Edge has an open recall?
  • You can check your 2018 Ford Edge for an open recall at NHTSA.gov or receive a free VIN check at our service department.
  • Bring the vehicle identification number to Larry H. Miller Ford Mesa so the service team can confirm campaign status.
How much does a 2018 Ford Edge recall repair cost?
  • A 2018 Ford Edge recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall remedy.
  • Ford specifies the corrective action, which may include replacing or inspecting the affected component.
Can an independent shop fix a 2018 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Ford Edge recall at no charge.
  • An independent shop may provide other repairs, but it does not replace the authorized dealer’s recall process.
Does an open recall affect the trade-in value of the 2018 Ford Edge?
  • Buyers and dealers check recall status, so completing an open recall can help provide clearer information during a trade-in evaluation.
  • Use our trade-in page to begin the vehicle value process.

Recall Service & Dealership Highlights