Larry H. Miller Ford Mesa

2017 Ford Transit Connect Recall

Ford Transit Connect Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Sunroof

FREE1 OPEN RECALL

NHTSA campaign 20V260000 · 5,088 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Consequence

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Corrective Action

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Ford Transit Connect?

NHTSA has issued two recalls for the 2017 Ford Transit Connect, involving the sunroof and seat belt components.
The sunroof recall concerns possible improper bonding of the Panoramic Fixed-Glass Vista roof.
The seat belt recall concerns front seat belt pretensioner initiators that may not deploy properly in a crash.

How do I check if my 2017 Ford Transit Connect has an open recall?

You can check your 2017 Ford Transit Connect by VIN at NHTSA.gov or receive a free VIN check at our service department.
A VIN-specific check confirms whether an applicable recall remedy remains open for your vehicle.
Contact Larry H. Miller Ford Mesa to begin the check and discuss the next step.

How much does a 2017 Ford Transit Connect recall repair cost?

A 2017 Ford Transit Connect recall repair is free at an authorized dealer when the vehicle has an applicable open recall.
The sunroof remedy includes removing, cleaning, and reinstalling the panoramic roof panel.
The seat belt remedy includes inspection and replacement of seat belt assemblies as necessary.

Can an independent shop fix a 2017 Ford Transit Connect recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Ford dealer has the manufacturer procedures and equipment needed for the recall repair.
Bring your vehicle to Larry H. Miller Ford Mesa for an applicable Ford recall remedy.

Does an open recall affect the trade-in value of the 2017 Ford Transit Connect?

Buyers and dealers check recall status, so completing an open recall can be an important part of preparing your 2017 Ford Transit Connect for trade-in.
Use our trade-in page to begin evaluating your vehicle.
Our team can help you understand the recall status before you discuss your next vehicle.

Recall Service & Dealership Highlights

Protect Your Drive

NHTSA identifies two safety concerns for the 2017 Ford Transit Connect. The sunroof recall involves a possible improper bond on vehicles with a Panoramic Fixed-Glass Vista roof, which may lead to wind noise, water leakage, or roof-panel separation. Separation while driving could increase the risk of injury or a crash. The seat belt recall involves front pretensioner initiators that may not deploy properly in a crash, increasing the risk of injury. Waiting can leave a known safety concern unresolved. A prompt VIN check helps determine whether a manufacturer remedy remains open, even if your vehicle has not displayed a warning sign.

Ford-Trained Care in Mesa

At Larry H. Miller Ford Mesa, factory-trained technicians follow Ford’s specified recall procedures using manufacturer diagnostic tools and OEM parts when parts are required. The applicable sunroof remedy removes, cleans, and reinstalls the panoramic roof panel, while the seat belt remedy includes inspection and replacement of seat belt assemblies as necessary. These manufacturer remedies are performed at no charge for an applicable open recall. Our team serves Mesa, Gilbert, Tempe, Chandler, Apache Junction, and nearby East Valley communities from our location in Mesa, Arizona.

Simple Next Steps

Start with your VIN, then bring your vehicle to Larry H. Miller Ford Mesa for a free recall check. If an open recall appears, our team can explain the remedy and arrange the appropriate work. If you are unsure whether the repair was completed, schedule service anyway so we can verify the vehicle’s status. Use our online service scheduler to schedule an appointment, or contact the dealership for assistance. Bringing your vehicle in promptly helps address safety concerns without adding recall repair charges.