Larry H. Miller Ford Mesa

2017 Ford Explorer Recall

Ford Explorer Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V316000 · 616,967 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Corrective Action

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Rear Suspension

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V316000 · 616,967 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Corrective Action

Rear Suspension3

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Seat2

FREE2 OPEN RECALLS

NHTSA campaign 19V651000 · 311,907 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

Consequence

Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.

Corrective Action

Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall is expected to begin October 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 17V530000 · 253 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.

Consequence

If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 16V925000 · 1,163 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Consequence

An oil leak, in the presence of an ignition source, increases the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall is expected to begin during February 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Ford Explorer?

NHTSA has identified eight recalls for the 2017 Ford Explorer involving the Structure, Rear Suspension, Seat, Steering, and Engine components.
The reported concerns include detachable roof rail covers, rear suspension or wheel-end separation risks, seat-frame concerns, a steering heat-shield issue, and a potential turbocharger oil leak.

How do I check if my 2017 Ford Explorer has an open recall?

You can check your 2017 Ford Explorer by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Our team can review the recall status and explain the manufacturer’s specified remedy.

How much does a 2017 Ford Explorer recall repair cost?

A 2017 Ford Explorer recall repair costs nothing when completed by an authorized dealer under the manufacturer’s recall remedy.
Applicable inspections, parts, and repairs are performed at no charge to the owner.

Can an independent shop fix a 2017 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized Ford technicians have access to the manufacturer’s recall procedures, tools, and OEM parts.

Does an open recall affect the trade-in value of the 2017 Ford Explorer?

Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in process; visit our trade-in page to get started.
A VIN check can identify recall work that should be addressed before you value or trade your Explorer.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information describes safety concerns that may affect the 2017 Ford Explorer’s structure, rear suspension, seats, steering, or engine. Roof rail covers may detach and become a road hazard. Rear toe links may fracture, changing handling or steering control, and an affected wheel hub assembly could contribute to wheel-end separation. Sharp seat-frame edges may cause injury, while an inadequately welded seat back may not restrain an occupant properly in a crash. Steering heat-shield fasteners may increase steering effort, and a turbocharger oil leak may create a fire risk. Waiting can leave a safety issue unresolved, so a prompt VIN check is worthwhile.

Factory-Backed Care

At Larry H. Miller Ford Mesa, factory-trained technicians use manufacturer diagnostic tools and OEM parts to follow Ford’s specified recall procedures. Applicable inspections, replacements, and other manufacturer remedies are completed free of charge to the owner at an authorized Ford dealer. Our service team welcomes drivers from Mesa and nearby communities throughout the East Valley, including Gilbert, Chandler, Tempe, Apache Junction, and Queen Creek. If your Explorer has a recall notice or you simply want confirmation, we can help identify the appropriate next step. Call 480-690-1279 or schedule an appointment online.

Simple Next Steps

Start by locating your Explorer’s VIN and requesting a recall check with our service department. If an open recall applies, bring the vehicle to Larry H. Miller Ford Mesa so the manufacturer remedy can be completed at no charge. You can schedule service even if you are unsure whether earlier recall work was finished; the VIN check is free. Our team can explain the repair process, answer questions, and help you plan a convenient visit. Use our service scheduler, call 480-690-1279, or review current service specials before your appointment.