Larry H. Miller Ford Mesa

2016 Ford Explorer Recall

Ford Explorer Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

10 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V316000 · 616,967 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Corrective Action

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Rear Suspension

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Structure1

FREE1 OPEN RECALL

NHTSA campaign 21V316000 · 616,967 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Corrective Action

Axle Shaft1

FREE1 OPEN RECALL

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Rear Suspension3

FREE3 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Seat2

FREE2 OPEN RECALLS

NHTSA campaign 17V767000 · 177,264 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.

Consequence

In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.

Corrective Action

Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.

Engine1

FREE1 OPEN RECALL

NHTSA campaign 16V183000 · 1,543 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.

Consequence

Overheating of the engine block increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.

Fuel Tank1

FREE1 OPEN RECALL

NHTSA campaign 15V605000 · 203 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.

Consequence

If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall is expected to begin October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.

Parking Brake1

FREE1 OPEN RECALL

NHTSA campaign 15V464000 · 7,165 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light

Consequence

If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford Explorer?

NHTSA has identified 10 recalls for the 2016 Ford Explorer involving the Structure, Axle Shaft, Rear Suspension, Seat, Engine, Fuel Tank, and Parking Brake components.
Potential concerns include detachable roof rail covers, axle or suspension failures, wheel-end separation, seat restraint performance, engine block heater overheating, fuel tank separation, and parking brake engagement.

How do I check if my 2016 Ford Explorer has an open recall?

You can check your 2016 Ford Explorer by entering its VIN at NHTSA.gov or by receiving a free VIN check at our service department.
Contact Larry H. Miller Ford Mesa or schedule an appointment for help confirming the vehicle’s recall status.

How much does a 2016 Ford Explorer recall repair cost?

A 2016 Ford Explorer recall repair costs nothing when the remedy is completed by an authorized dealer for an eligible vehicle.
The manufacturer specifies the repair, which may involve an inspection, adjustment, replacement, or installation of parts.

Can an independent shop fix a 2016 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Larry H. Miller Ford Mesa has Ford-trained technicians, manufacturer diagnostic tools, and OEM parts for eligible recall repairs.

Does an open recall affect the trade-in value of the 2016 Ford Explorer?

Buyers and dealers check recall status, so completing an open recall can support a more confident trade-in conversation.
When you are ready to discuss your Explorer, visit our trade-in page to begin.

Recall Service & Dealership Highlights

Safety Comes First

The NHTSA recalls include defects that can create serious hazards: a roof rail cover may detach, an axle bracket may contribute to unintended movement or lost motive power, and rear suspension or wheel-end concerns may affect steering, handling, or wheel retention. Seat hardware or a seat frame may reduce occupant protection in a crash. An engine block heater may overheat, a fuel tank may separate and leak, and a parking brake may allow the vehicle to roll. Waiting can leave these risks unresolved, so check the VIN and address an open recall promptly. The manufacturer remedy is designed to correct the specific safety concern.

Ford Expertise in Mesa

Larry H. Miller Ford Mesa provides recall service for drivers in Mesa, AZ, and nearby East Valley communities. Our factory-trained technicians follow Ford’s repair procedures with manufacturer diagnostic tools and OEM parts. That means your Explorer receives the remedy specified for its campaign, whether the visit involves inspection, adjustment, or replacement. Eligible manufacturer recall repairs are performed free of charge at this authorized Ford franchise dealer. Our team can explain the recall, answer questions, and help identify other service needs without pressure. Visit us at 460 East Auto Center Drive or call 480-690-1279 for assistance.

Simple Next Steps

Begin by checking the VIN through NHTSA.gov or contacting Larry H. Miller Ford Mesa. Bring your 2016 Ford Explorer to our service department so we can confirm whether an open recall applies and explain the manufacturer remedy. If you received a notice, recently bought the vehicle, or simply are not sure whether earlier work was completed, schedule service anyway—the VIN check is free. We can arrange the appropriate repair for an eligible campaign at no charge. Call 480-690-1279, or schedule an appointment online.