Larry H. Miller Ford Mesa

2016 Ford Escape Recall

Ford Escape Recall service at Larry H. Miller Ford Mesa in Mesa, AZ

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 17V398000 · 3 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, Occupant Crash Protection.

Consequence

In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.

Corrective Action

Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford Escape?

NHTSA has issued one recall for the 2016 Ford Escape, affecting the Air Bag component.
The recall concerns the driver’s knee airbag module and its ability to inflate properly.
Ford recall number 17C11 covers replacement of the driver’s knee airbag at no charge.

How do I check if my 2016 Ford Escape has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
Larry H. Miller Ford Mesa can check manufacturer recall records and explain whether a remedy is needed.
If you are uncertain whether the repair was completed, schedule service.

How much does a 2016 Ford Escape recall repair cost?

A 2016 Ford Escape recall repair is free at an authorized dealer.
Ford’s remedy for this recall is replacement of the driver’s knee airbag at no charge to the owner.

Can an independent shop fix a 2016 Ford Escape recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Ford dealer has access to the manufacturer’s repair instructions, diagnostic tools and OEM parts.

Does an open recall affect the trade-in value of the 2016 Ford Escape?

Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to get started.
Completing the manufacturer’s free remedy provides a clear record that the safety repair was addressed.

Recall Service & Dealership Highlights

Protect Driver Safety

NHTSA reports one Air Bag recall for certain 2016 Ford Escape vehicles. The driver’s knee airbag modules may have been produced without the inflator gas generant material needed for proper deployment. If the airbag does not inflate as intended in a crash, the driver faces an increased risk of injury. Waiting can leave a known safety concern unresolved when the vehicle is driven every day. Ford’s remedy is replacement of the driver’s knee airbag, and the repair is performed free of charge by an authorized dealer. A quick VIN check can determine whether your Escape still needs this manufacturer safety remedy.

Trusted Ford Service

Larry H. Miller Ford Mesa serves drivers throughout Mesa, Arizona, and nearby communities such as Tempe, Gilbert, Chandler and Apache Junction. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to follow Ford’s recall repair instructions. For the 2016 Ford Escape Air Bag recall, the manufacturer remedy is completed at no charge to the owner. We can check your VIN, explain the recall status and help arrange the repair at our Mesa service department. Call 480-690-1279 or visit us at 460 East Auto Center Drive for reassuring, authorized Ford care.

Take the Next Step

Start with a VIN check, then bring your 2016 Ford Escape to Larry H. Miller Ford Mesa if an open recall appears. You should schedule service even if you are unsure whether the driver’s knee airbag repair was previously completed, because the check is free. Our team can review the manufacturer record and perform the specified remedy when needed. Do not wait for uncertainty to become a safety issue. Call 480-690-1279, visit our Mesa location, or schedule an appointment online for convenient recall assistance.